Coronavirus Information

Surgery Update

The Beacon Health Group is OPEN and accepting new patients. We have changed the way we are working to allow us to stay operational and effective during the Coronavirus outbreak. 

Please be advised our phone lines are very busy at this time due to the lines being used for telephone triage. Please try to use the electronic forms avaiable on the website or email queries to us where possible. Or alternatively try calling in the afternoon.

Reception -  (for queries only)

Prescriptions -  (for queries only)

Secretaries -  (for referrals only)


Please contact the surgery by telephone to make an appointment.  Do NOT come to the surgery.  Most appointments will be telephone or video consultations in the first instance.  If you need to be seen you will be invited to attend the surgery.  

Dispensary (Danbury only) 

The Dispensary is OPEN and medication can be collected. 

Could we please ask where possible that you allow 72 hours for collection of prescriptions and medication.

Support and Services during Covid-19

We have been informed by the Alzheimer’s Society through their Dementia Support Workers (who are professionally trained) that they are making welfare calls to patients if you have any concerns then please call the Dementia Connect support line on 01245 260911 (Mon-Fri, 8.30am to 5.30pm). 

Danbury Coronavirus Volunteer Group

Shopping and prescription collection

07395904761 or

Moulsham Coronavirus Support Service

Shopping, collection of items (not medication) and signposting to services

07517715393 or

All Saints Church Springfield Support

Shopping, urgent supplies, posting mail or a friendly phone call

07544126990 or

The Essex Welfare Service

Medicine or food supplies

03003039988 or

Parents’ Aid

Supporting families through the current pandemic

01268 763631 or 07890861255 or

The Samaritans

For Urgent Mental Health Help 

Call free on 116123 or


Help for Older People

0800 470 80 90

Age UK

Support for Older People

0800 678 1602


Essex Domestic Abuse Helpline


Live Well Link Well

Social Prescribing service that provides practical or emotional support of a non-medical nature

0300 3039988

Community Support Maldon

Support to yourself (or someone else in need) if you are currently self-isolating or restricting your activities, regarding getting food and other supplies (including children's needs), prescriptions, pet care, local information or social contact.

01621 851997

Chelmsford Community Support

Support and Services

01245 280731

The Essex Map

The Essex Map is a free tool designed to bring our communities closer together by helping you to find the services, groups, and activities available in your area

ACL Essex

As part of the Mental Health and Wellbeing Programme, we have launched a series of free online courses to support people at home during this challenging time of social distancing.

Money and Mental Health

Money and Mental Health is an independent charity, committed to breaking the link between financial difficulty and mental health problems.

New 24-hour crisis mental health phone line

Dialling 111 and selecting the option for mental health crisis (option 2) will connect callers to staff at Essex Partnership University NHS Foundation Trust (EPUT) who will provide immediate support and advice.

The service is for people aged 18 and over. Anyone under the age of 18 or family members of anyone under the age of 18 in crisis, should call North East London NHS Foundation Trust’s Emotional Wellbeing and Mental Health Service on 0300 555 1201.

999 should still be used for anyone in need of treatment for serious or life-threatening physical health issues alongside a mental health crisis.

Extended Access Appointments

Mid Essex residents who need to see a GP or nurse on a weekday evening, Saturday or Sunday can now book an appointment by calling 01245 398055. (Phone line open on Saturday and Sunday for patients)

Appointments are available as follows:

  • Monday to Friday 6.30pm - 8pm
  • Saturday and Sunday 8am - 8pm

Consultations will usually take place via telephone or video call. If a face-to-face appointment is required, it will be at North Chelmsford Health Centre, Sainsbury's, 2 White Hart Lane, Springfield, Chelmsford, CM2 5EF.

Advice For Parents During Coronavirus

Please see the link below for advice if your child is unwell:

Advice For Parents During Coronavirus.pdf

Important Information To Keep You Safe While Isolating at Home

This leaflet is for patients with suspected coronavirus who have not been admitted to hospital and will be isolating at home.