Practice Shut Down - Future Dates
All practices in Mid-Essex will be closed from 12 noon on the dates below.
Mid-Essex CCG will be providing out of hours care for our patients from 12:00 until 18:30 and our telephones will be diverted to the care provider during this time.
- Wednesday 1 August 2018
- Thursday 13 September 2018
- Wednesday 10 October 2018
- Tuesday 13 November 2018
- Wednesday 12 December 2018
- Wednesday 13 February 2019
- Tuesday 12 March 2019
Welcome to The Beacon Health Group
The Partnership of Drs McAllister, Plate, Hunt, Frankel, Brock, Brasse, Amin & Mrs L Hunt
Managing Partner: Samantha Young
The Beacon Health Group Partnership operates over three sites. The main site (Danbury Medical Centre) is based in Danbury. We have two branch sites, Mountbatten House Surgery (based in North Springfield) and Moulsham Lodge Surgery (based in central Chelmsford). Across all sites we have 17 GPs, 1 Emergency Paramedic, 1 Clinical Pharmacist, 2 Nurse Practitioners, 8 Practice Nurses and 4 Health Care Assistants providing appointments. Danbury Medical Centre has always been an accredited GP training practice and now we are pleased to receive the endorsement for us to extend this facility over to our Springfield site too. The partnership have applied to gain trainer endorsement for their third practice based at Moulsham Lodge.
The Beacon Health Group is now able to offer our patients a wider variety of services ranging from chronic disease clinics to minor surgery services (performed within the new purpose built Minor Surgery Suite based at Danbury). We also provide Friday extended morning appointments between 7.00am-8.00am, Monday and Wednesday evening appointments between 6.30pm-8.00pm provided by GPs and Nurses.
Patients now have the flexibility to choose the location they wish to visit and the appointment time they wish to attend. Patients will also have a greater choice of clinician operating from both sites. With our patients at the forefront of every decision made, the Beacon Health Group offers further value to the health of our existing patients an also that of new patients coming to the area.
INTEGRATION OF ALL THREE BEACON HEALTH GROUP PRACTICES
Following the departure of two of our Partners, Dr David Forbes and Dr Elizabeth Murphy from the Moulsham Lodge practice, we continue to provide GP services in line with our GMS contract to the patients registered at Moulsham Lodge. Dr Patricia McAllister and Dr Robert Plate, along with Dr Alex Bradford will continue to provide GP appointments within core operating hours and also extended hours on a Wednesday evening.
Our collaboration with Dr Forbes and Dr Murphy since January 2018 has been very rewarding and we look forward to continuing the good relationships we have built with all staff based at this site. We wish Dr Forbes and Dr Murphy a very happy and healthy retirement from the Moulsham Lodge Surgery.
We are experiencing a slight delay with the integration of the clinical system across all three sites due to IT formalities but this will not affect the operation or provision of services for any of our patients registered at any of the three sites.
Please read our Frequently Asked Questions sheet attached Beacon Health Group FAQ
ON LINE ACCESS AND SMS MESSAGING FOR 11-15 YEAR OLDS
The practice has made the decision not to allow any online access for patients aged 11-15 due to data protection and confidentiality issues. For more information please see the following link:-
Information letter re consent for 11-15 year olds
Consent for parental access to child's medical information aged 11-15
CONSENT FORM 11-15 year olds
Patient Notice - Extended Access
Part of the GP Forward View is a requirement for practices in all Clinical Commissioning Group areas to provide Extended Access to all of their residents. This is a service commissioned by Mid Essex CCG. Appointments under the Extended Access scheme would be available Monday to Friday 6.30pm-8.00pm as well as Saturdays, Sundays and bank holidays.
The Beacon Health Group submitted a business case to the Mid Essex CCG to provide this service but this was unfortunately unsuccessful. The successful bidder, as chosen by the CCG, is a practice based in Colne Valley who will be providing the Extended Access to all practices within Mid Essex CCG.
Change to our GP appointment system
ON THE DAY EMERGENCY
From Monday 9th April, Patients requiring an EMERGENCY appointment for the same day will be booked into our Telephone Triage list. This list will be overseen by three clinicians 2 GPs and 1 Emergency Care Practitioner.
After receiving a call back to assess your EMERGENCY from one of our highly trained clinicians you will be booked in to the next appropriate available appointment. This may well be on the same day should your condition be deemed an emergency by our clinical team, alternatively it will be booked for later that week.
PRE BOOKABLE APPOINTMENTS
Pre bookable ROUTINE appointments will now be released no more than TWO weeks ahead. This decision has arisen from patient feedback and also our alarming rate of Did Not Attend (DNA) appointments booked further than two weeks ahead. Each day a number of appointments will be released to be booked on the day for routine matters and also appointments to be pre booked two weeks ahead. You can also pre book appointments online up to two weeks ahead.
Following guidance received from Public Health England, all travellers please be advised that there is a global shortage of Hepatitis A vaccine.
We would like to advise our patients to continue with any planned appointments for travel vaccination in order that you can discuss the issue with your nurse but we would like you to be aware that due to circumstances beyond our control we may be unable to give you Hepatitis A vaccination.
should this be the case our trained travel nurses will advise you accordingly.
BOOKING AN APPOINTMENT
By far the most successful way to book an appointment is for patients to register for online booking, as outlined below.
If you require a routine GP or Nurse appointment, please telephone the practice after 08:00 am daily.
If your call is urgent and you need to see a GP on the day, the receptionist will leave your details with the Duty Doctor who will assess and contact you so please ensure telephone availability.
TEST RESULTS ONLINE
You are now able to access test results and your detailed coded record through your online user account. Please see 'online services' for more information
The NHS Accessible Information Standard is a new law to make sure that people who have a disability, impairment or sensory loss are given information they can easily read or understand. Please see the following guidance below:
The Accessible Information Standard
THE BEACON HEALTH GROUP - ONLINE APPOINTMENT BOOKING
To use this facility the patient must first obtain a user name and password from the surgery in order to log in. This must be done in person at the surgery and will only be provided by the receptionist upon production of photo ID by the patient - such as passport, photo driving licence or student card.
(Once you have received your password please allow 24 hours before you can access the system)
A significant amount of appointments are now available to book via this system which are not able to be booked by a receptionist, some of these appointments are for the next day or the within the week, with a choice of GP, and can only be accessed online. We are developing this online booking system further and are constantly monitoring the online appointments to ensure that they meet patient demand.
Please ensure that you select an appointment at your preferred site before booking.
Access the online appointment system
(Site updated 17/09/2018)