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Do It Online


This facility is only available to registered patients at The Danbury Medical Centre and The Mountbatten House Surgery

To use this facility the patient must first obtain a user name and password from the surgery in order to log in.  This must be done in person at the surgery and will only be provided by the receptionist upon production of photo ID by the patient - such as passport, photo driving licence or student card. 

Access Types

Direct Access

Direct Access gives you access to your own online services

Proxy Access

Proxy access allows you to have access to another patient's online services

Patients aged 16 and above who are capable of making decisions about their own healthcare can have access to their online services.  

These patients will be offered direct access.

An applicant can have proxy access to another patient's online services if; 

  • the patient is aged 16 or over and lacks capacity to make decisions about their healthcare.
  • the patient has given their written consent to allow the applicant proxy access
  • the patient is aged 0-10 and the applicant can prove parental responsibility*

Proxy access must be verified with legal documentation or authorised by a GP.

* to prove parental responsibility please bring with you the birth or adoption certificate along with your own photographic proof of ID.

The practice has made the decision not to allow any online access for patients aged 11-15 due to data protection and confidentiality issues.  For more information please see the following link:-

Practice policy for 11-15 year olds re on line services and SMS messaging

(Once you have received your password please allow 24 hours before you can access the system)

Once you have obtained your log in details please click on the link below to be taken into the online booking system.

Access to the online appointment system

A significant amount of appointments are now available to book via this system which are not able to be booked by a receptionist, some of these appointments are for the next day or the within the week, with a choice of GP, and can only be accessed online.  We are developing this online booking system further and are constantly monitoring the online appointments to ensure that they meet patient demand.  We appreciate your understanding whilst we develop this new service.

Detailed Coded Record and Test Results

You can now access your detailed coded record online, along with any test results.  You must already have an online user account set up and then through the 'Manage Online Services' tab you can request this additional service.  This service cannot be guaranteed as it is down to the GP's discretion.  For more information please click on the following links

GP online records - Patient Guide

GP online records (proxy access) - Patient guide

Patient consent form to allow proxy access to medical record

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